Long Pay provides you with basic services to help you better use Long Pay applications, services, websites or other non-Long Pay services, and enjoy a unified and fast account service experience on different devices you log in. Long Pay attaches great importance to your personal information and privacy protection, and we will provide corresponding security protection measures for your personal information in accordance with legal requirements and mature security standards in the industry.
"Long Pay account number" is used as a pass certificate for Long Pay business. When you use "Long Pay APP", "Long Pay Food Delivery Mini Program", "Long Pay Merchant Mini Program", "Long Pay Web-side Merchant Platform", "Merchant APP" and related partner services provide you with a consistent user experience and security certification.
In order to provide a unified, fast and secure account login experience when you use Long Pay services, your Long Pay account information may be shared and used within Long Pay's affiliated companies. We will only use Long Pay account information in Long Pay's affiliated companies for specific, clear and legal purposes, and will only provide information necessary for the service.
The real-name authentication information required by the state (including ID card and bank card information) will be encrypted and provided to relevant agencies for verification and verification to ensure safety. At the same time, we have built a sound risk control system to protect the rights of Long Pay, you or other Long Pay customers, prevent fraud and other illegal activities and reduce account risk.
When the Long Pay application/service performs authentication and authentication access through the Long Pay account, it will check your agreement signing record online in advance to confirm that you can normally access the Long Pay application/service.
When you use Long Pay or a third-party application, the "Long Pay account" may be associated with the application in order to provide you with basic operating services.
Users need to register a "Long Pay" account before using this service. The "Long Pay" account should be registered with a mobile phone number, and the user is requested to register a "Long Pay" account with a mobile phone number that has not been bound to the "Long Pay" account, and a mobile phone number that has not been blocked by Long Pay in accordance with this agreement. Long Pay can change the way of account registration and binding according to user needs or product needs without prior notice to users.
When you register a Long Pay account, you need to provide your mobile phone number and set an account password to log in. At the same time, in order to protect minors from using the Long Pay application, you may also be required to fill in your birthday information. After registration, you can obtain a better Long Pay account experience by improving basic information such as avatar, nickname, gender, and account name.
During the registration or login process, we also collect your device identifiers (UUID, IMEI, SN, ESN, MEID), device information (device model, device name), WLAN information (Wi-Fi name), Carrier network information (IMSI, PLMN), system basic setting information (country code, language, registration location, service location), operating system information, approximate location information, and browser setting information (if involved) to determine your commonly used trusted devices , and allow you to quickly log in on your favorite devices or trusted browsers. To obtain your device identifier, you need to call your phone (device information) permission; in order to help you quickly log in to your account; when using the scan code function, you need to grant camera and storage (media and file) permissions to scan codes, and we also It will collect your sensor information (light sensor) to detect the light intensity of the current environment, and provide the function of illuminating and scanning codes when the light is insufficient.
In addition, you can also use the registered face or fingerprint information to replace the account password to complete the login, and this information will only be saved in the safe and trusted area of your device.
In order to protect the security of your Long Pay account information, we have set up a variety of identity verification methods, including improving Long Pay account information, setting a secure mobile phone number, completing real-name authentication, etc. You are required to fill in the corresponding mobile phone number, email address or Valid ID. It is recommended that you use a lock screen password on the terminal device to enhance your account security. When you need to retrieve your account password, appeal to modify your Long Pay account registration information, freeze or unfreeze your account, in order to ensure the security of your account, you may be required to provide your Long Pay account information, device identifiers (IMEI, SN), WLAN information (Wi-Fi name), historical usage information, and if necessary, you will be asked to upload your ID card photo or facial image information for your identity verification.
When you use Long Pay services such as payment, transfer, consumption, etc., in order to meet national laws and regulations and regulatory requirements, we need your cooperation in real-name authentication.
We will encrypt and store the valid ID card information you provide, and perform auxiliary verification when you perform account password discovery and appeal; when you use the user real name information verification and face recognition authentication functions, the verification Check whether the identity information you entered on the third party is consistent with the real name information of the Long Pay account to verify your identity. After you complete the real-name authentication, we may check and update the date of birth you filled in during registration to ensure that we can provide you with appropriate services.
You can use the IM system inside our APP to interact, for which we may need to use your Long Pay account information, your device identifier, device model, operating system information, network information and the information you submit.
If you need to cancel your account, please contact us via email longpay.dev@gmail.com. We will contact you after receiving the information. Contact you and provide you with account deletion services
Note: Your cancellation of the above account is an irreversible act. "LongPay" will stop providing you with membership services and will no longer collect your personal information. If you cancel your account, you will not be able to resume "LongPay" to provide you with the related services bound to the account, and you will be deemed to have automatically given up your existing rights and interests. It is recommended that you operate with caution.
We will cache (retain for 7 days) the content of the message you send on the server to ensure that the receiver can receive the message, including the text and pictures you send actively.
(1) Recharge (or escrow);
(2) Collection (or collection);
(3) payment (or payment);
(4) Refund (or cash withdrawal);
(5) query;
Long Pay has the right to review or delete any content posted/distributed by users that is suspected of being illegal or violating socialist spiritual civilization, or that Long Pay considers inappropriate (including but not limited to text, voice, pictures, videos, graphics, etc. )
All notices and other messages sent to the user can be sent through the APP or the contact information provided by the user.
(1) When a user violates the relevant provisions of this service agreement, Long Pay has the right to terminate the service provided to the user; if the user registers as a user again directly or indirectly or in the name of another person, once found, Long Pay has the right to The right to directly and unilaterally terminate the provision of services to the user;
(2) If Long Pay contacts the user through the information provided by the user, and finds that the contact information filled in by the user at the time of registration no longer exists or cannot be connected, Long Pay will notify the user of the change through other contact information, and the user will contact the user within three days. If a new contact information cannot be provided within one working day, Long Pay has the right to terminate the service provided to the user;
(3) Users are not allowed to swipe or cheat through programs or manual methods. If users are found to be cheating, Long Pay will immediately terminate the service and have the right to withhold the amount in the account;
(4) Once Long Pay discovers that the data or information provided by the user contains false content, Long Pay has the right to terminate the service to the user at any time;
(5) When the terms of service are terminated or updated, the user expressly refuses to accept the new terms of service;
(6) Other situations where Long Pay considers it necessary to terminate the service.
- Content that violates laws and regulations;
- Content that contains obscenity, pornography, gambling, violence, terror, or incitement to crime;
- Content that insults or slanders others or infringes on the legitimate rights and interests of others;
- Content that contains fraudulent, false, inaccurate, or misleading information
- Content that contains other unpleasant or inappropriate content.
We have the right to delete content that violates the above regulations and reserve the right to suspend or terminate the provision of services. If you find any illegal content, please contact us via email longpay.dev@gmail.com.
- Do not engage in fraud, phishing or other illegal activities;
- Do not abuse, harass or infringe on the rights of others;
- Must respect the privacy of others and do not share other people's personal information without permission.
- Delete the offending content;
- Restrict, suspend or terminate your use of this service;
- Report to the relevant law enforcement authorities and cooperate with the investigation.
1. Scope of application:
(1) When the user registers a Long Pay account, the personal registration information provided upon request;
(2) When the user uses Long Pay or visits its related web pages, Long Pay automatically receives and records the server values on the user's browser, including but not limited to data such as IP addresses and web page records requested by the user .
2. Use of information:
(1) Long Pay will not sell or lend the user's personal information to anyone, unless the user's permission is obtained in advance;
(2) Long Pay also does not allow any third party to collect, edit, sell or disseminate users' personal information by any means. If any user engages in the above activities, once discovered, Long Pay has the right to immediately terminate the service agreement with the user and seal up his account;
(3) To achieve the purpose of serving users, Long Pay may provide services to users by using users' personal information, including but not limited to sending product and service information to users, or sharing information with Long Pay partners so that they can send users Information about its products and services.
3. Information disclosure: The user's personal information will be partially or fully disclosed under the following circumstances:
(1) Disclose to a third party with the consent of the user;
(2) According to the relevant provisions of the law, or the requirements of administrative or judicial agencies, disclose to third parties or administrative or judicial agencies;
(3) If the user violates relevant Chinese laws or website policies, it needs to be disclosed to a third party;
(4) In order to provide the products and services requested by users, the user's personal information must be shared with third parties;
(5) Other disclosures that Long Pay deems appropriate in accordance with laws or website policies;
(6) Long Pay will strictly implement the relevant confidentiality agreement for the bank account information provided by the user when using Long Pay.
1. Long Pay solemnly reminds users to pay attention to the clauses in this agreement that exempt Long Pay from liability and limit user rights. Users are requested to read carefully and consider risks independently. Minors should read this agreement accompanied by their legal guardians.
2. The validity, interpretation and dispute resolution of this agreement shall be applicable to the laws of the People's Republic of China and Cambodia. If there is any dispute or controversy between the user and Long Pay, it should first be settled through friendly negotiation. If the negotiation fails, the user agrees to submit the dispute or dispute to the people's court with jurisdiction in the place where Long Pay is domiciled.
3. If any clause of this agreement is invalid or unenforceable for any reason, the remaining clauses are still valid and binding on both parties.
4. The final interpretation right of this agreement belongs to Long Pay, and reserves all rights of interpretation and modification.
5. This agreement shall apply from January 1, 2020.